How Action Property Management Optimized Janitorial Staffing to Reduce Costs Without Sacrificing Quality

Solution

Action Property Management conducted a detailed usage analysis using access device data to determine peak and low activity periods across community amenities. Based on this data, the management team collaborated with the Association’s third-party janitorial vendor to develop a seasonal staffing plan.

The plan included reducing janitorial staff by four team members during a nine-month low-usage period, aligning labor resources with actual demand while maintaining consistent service standards for essential areas.

Results

• Optimized staffing levels matched to real-time community usage patterns.
• Significant annual cost savings by reducing overstaffing during winter months.
• Improved vendor accountability and data-driven scheduling practices.
• Maintained high cleanliness standards without compromising resident satisfaction.

Key Takeaway

By leveraging data insights and smart staffing adjustments, Action Property Management helped the Association reduce janitorial expenses and increase operational efficiency. This proactive approach ensured that services aligned with resident needs—proving that strategic management delivers measurable savings without sacrificing quality.