Millennium Tower San Francisco Earns Forbes Travel Guide VERIFIED™ Luxury Residences Certification

(SAN FRANCISCO, Calif.) — Millennium Tower San Francisco has been recognized as one of the first properties nationwide to earn the Forbes Travel Guide VERIFIED™ Luxury Residences certification, recognizing its commitment to hospitality-inspired service and an elevated resident experience.

Managed by Action Property Management, the 60-story luxury residential high-rise is part of an inaugural collection of properties recognized by Forbes Travel Guide through its new program for luxury residences.

The recognition comes at a time when expectations for luxury residential living are expanding beyond architecture, amenities, and location. For residents, the experience of a community is also shaped by the people they interact with, the responsiveness of the onsite team, and the consistency and care behind the property's daily operations.

Forbes Travel Guide Brings Hospitality Standards to Luxury Residences

Forbes Travel Guide's VERIFIED™ Luxury Residences program brings its expertise in luxury hospitality to the residential environment, recognizing communities that demonstrate a commitment to service, quality, attention to detail, and the overall resident experience.

The program provides an independent framework for evaluating the standards behind that experience. Properties earning the designation must implement approved luxury residential standards and undergo an independent annual on-site evaluation, achieving a score of 87% or higher. They must also verify compliance with the standards internally and provide annual training for resident staff.

These requirements recognize an important reality of luxury residential management: exceptional service does not happen by accident. It depends on clear expectations, trained people, consistent processes, and an ongoing commitment to maintaining standards.

Forbes Travel Guide describes the program as a way to recognize properties that deliver hospitality-inspired service and elevated resident experiences. The VERIFIED™ designation is a certification and independent verification, rather than a traditional hospitality rating or ranking.

What the Certification Means at Millennium Tower

At Millennium Tower, the resident experience extends well beyond the walls of an individual residence. It includes the welcome residents receive, the way questions and requests are handled, the communication they receive, and the many operational details that support daily life in a 60-story community.

That is where hospitality-inspired service becomes particularly meaningful. Residents experience their community through people, and those everyday interactions can shape how a property feels as a place to live.

The Forbes Travel Guide certification provides independent recognition of the standards and service practices supporting that experience at Millennium Tower. It reflects not only what residents see, but also the training, processes, and operational discipline that happen behind the scenes.

For a luxury residential community, consistency matters. A thoughtful experience depends on having teams who understand the property's standards and the importance of delivering service with professionalism, care, and attention to detail.

Action Property Management's Role

Action Property Management manages Millennium Tower, supporting the property's operations and the resident experience.

For Action, the recognition is a reflection of the people who help manage and operate Millennium Tower each day. Delivering a high level of service in a luxury high-rise requires more than maintaining the physical property. It requires a team that understands the importance of responsiveness, professionalism, consistency, and thoughtful resident service.

The Forbes Travel Guide certification provides an independent perspective on those efforts and the standards supporting them.

The achievement also reflects the importance of the relationship between a property and the team responsible for its day-to-day management. At Millennium Tower, the resident experience is supported by an onsite operation focused on keeping the community running smoothly while providing attentive service to the people who call it home.

A Meaningful Recognition for Millennium Tower

Being among the first properties nationwide to earn the Forbes Travel Guide VERIFIED™ Luxury Residences certification is a meaningful milestone for Millennium Tower and its residents.

It also reflects how the expectations surrounding luxury residential living continue to evolve. Today, a luxury residence is not defined only by its physical environment. The experience of living there matters just as much, including the service, care, and consistency residents encounter every day.

Forbes Travel Guide's introduction of VERIFIED™ Luxury Residences recognizes this evolution by applying established hospitality principles to the residential setting and creating a framework for evaluating service and resident experience.

For Millennium Tower, the certification recognizes its commitment to those principles and places the property among an inaugural collection of residences embracing hospitality-inspired service and elevated resident experiences.

About Action Property Management

Founded in 1984, Action Property Management is one of the largest privately owned homeowner association (HOA) management company in the United States. For more than 40 years, Action has partnered with boards of directors to deliver exceptional community management, financial services, consulting, maintenance coordination, developer services, and innovative technology solutions that strengthen communities and simplify association operations.

At Action, our mission is to reimagine what HOA management can be so people love where they live. We believe every community deserves more than routine management. It deserves a trusted partner committed to building lasting relationships, delivering exceptional service, and creating places where residents feel connected to their community.

Our culture is built on four core values: we are a team, we are passionate about excellence, we care about people, and we embrace innovation and creativity. These values guide every decision we make, from fostering open communication and mutual respect to pursuing better solutions, celebrating successes, and continuously improving the way we serve our clients. We believe there is always a better way, and we are committed to setting the standard for excellence in community management.

Today, Action serves hundreds of homeowner associations across California, Texas, and beyond, with a team of over 1,000 professionals who share a passion for helping communities succeed. By combining decades of experience with forward-thinking technology and a people-first approach, Action continues to redefine the HOA experience for boards, residents, developers, and the communities they serve.