We'd love to hear from you
You can also chat with us or call (949) 450-0202
Where it all began
Jan Lhotka founds what will become Action Property Management from a small office, with a typewriter and a single client. Its first large community, East Lake Village in Yorba Linda, is on the books before the year is out. company rooted in integrity, professionalism, and a genuine commitment to service. Those values continue to guide everything we do today.
Growing the Portfolio
Action continued to expand, opening a second office in the Inland Empire in 1991 and a third in Palm Springs in 1993. By then, the growing company had approximately 35 team members.
Matthew Holbrook Joins the Team
At 21, Matthew Holbrook joined Action as an entry-level manager trainee. His drive and integrity quickly stood out, beginning a career that would become an important part of Action's story. In 1997 Action moved its corporate office to the Irvine Spectrum.
New Leadership, New Opportunities
In 2000, Jan stepped back from day-to-day operations, entrusting the company to Matthew Holbrook, Marianne Simek, and Robert Diemer. In 2002, Action landed its first Los Angeles high-rise contract, opening the door to a new area of growth and expertise.
Breaking Into High-Rise
Action reached 12,000 units under management as it signed a landmark agreement with The South Group to manage the first three HOA high-rise buildings built in Los Angeles in 40 years. The milestone established Action as a high-rise management leader in Los Angeles and opened the door to expansion in San Diego.
Expanding Across California
Action reached 26,000 units under management as it opened new offices in San Diego and Northern California in 2008, followed by San Francisco in 2011. As Action’s presence in Northern California grew, so did its high-rise expertise, eventually making Action the management partner for nearly 90% of the region’s high-rise communities.
Investing in Technology
Action has always been at the forefront of technology in community association management. In 2005, Action introduced MyAction, one of the industry’s first resident portals, followed by online payment processing in 2008. Building on that foundation, Action began developing its own proprietary platform in 2012, purpose-built for community association management and later named SnapHOA. Action owns the code, roadmap, and data model and continues to evolve the platform today.
A New Chapter
After 30 years of growth, Action had become a leading HOA management company, serving hundreds of communities with a growing team across California. Matthew Holbrook acquired the company, carrying Jan's vision forward while continuing to build for the future.
Building for Growth
Action reached 50,000 units under management while continuing to invest in its people and the technology supporting its communities. Leadership development programs helped team members grow into new roles, while expanded resident services, Community Care’s 24/7 emergency support, and SnapHOA strengthened the foundation for continued growth.
Expanding to Texas
Action opened its first office outside California in Dallas, Texas, marking a new chapter in the company’s growth. With a second office in Austin, Action expanded its presence across Texas while continuing to grow its portfolio of large-scale communities across California and Texas. Action also launched Uncommon Area, an educational podcast created for HOA board members.
Expanding Financial Services
With decades of HOA financial experience and a team of 40+ in-house accountants, Action launched Financial Services for large self-managed communities, extending its financial expertise beyond full-service management.
Recognized for Excellence
Action earned Better Business Bureau® Accreditation in 2024. In 2025, Action was recognized by Fortune's Best Workplaces in Real Estate™ and America's Greatest Midsize Workplaces. In 2026, Action earned Great Place to Work® Certification for the second consecutive year and was named a finalist for the 2026 BBB Torch Awards for Ethics.
More than 40 years later, the purpose remains.
Today, Action manages 350+ communities across California and Texas with a team of more than 1,000 people. The company has grown. The communities we serve have changed. Technology has transformed how we work. But the idea that started Action in 1984 remains the same: serve communities with integrity, professionalism, and heart.
Manager Support
Scroll to view more
360° Manager Support
Supporting HOA managers every step of the way, so your community can thrive.
Everything You Need to Run Your Properties—Without the Stress
Property Overview
Mobile Access
Secure & Compliant
Rent Collection
Suite 200
Irvine, CA 92602
