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Action Property Management Named Finalist of 2026 Orange County & Inland Empire BBB Torch Awards for Ethics

(IRVINE, Calif.) - ) Better Business Bureau has named Action Property Management as a finalist for the 2026 BBB Torch Awards for Ethics, recognizing businesses that exemplify integrity, trust, and ethical leadership in the marketplace.

The BBB Torch Awards for Ethics program celebrates organizations that demonstrate an unwavering commitment to doing the right thing—for their customers, employees, and communities. Being named a finalist is a testament to the values that guide COMPANY every day.

"Being recognized for ethics is especially meaningful because integrity has been part of Action's foundation since our company was founded more than forty years ago. This honor belongs to our 1,000+ team members who make difficult decisions every day with professionalism, accountability, and a commitment to doing what is right for our clients, homeowners, and one another. We believe that strong communities are built on trust and respect, and we are grateful to our team for living out the values that help people love where they live." - Matthew Holbrook, CEO of Action Property Management

The BBB Torch Awards for Ethics represent one of the highest honors bestowed by BBB and are designed to spotlight businesses that consistently uphold the principles of trust and ethical conduct. Finalists are selected by an independent panel of volunteer community leaders using criteria established by the International Association of Better Business Bureaus.

Each finalist completed a comprehensive evaluation demonstrating a commitment to ethics and trust across four key areas: Character, Culture, Customers, and Community. These organizations showcased the integrity of their leadership, the authenticity of their workplace culture, the value they place on customer relationships, and the positive impact they make in the communities they serve.

"We're thrilled to give this year's finalists the recognition they've achieved. These business owners remind us that trust is earned through daily actions, not just words. They're showing the rest of the marketplace that running an ethical business isn't just the right thing to do—it's the best way to build a lasting company," said Vicky Lockett, Associate Vice President of Stakeholder Engagement.

One winner from each category will be announced at the signature event on Thursday, October 29 at the Hilton Irvine. For a complete list of this year’s BBB Torch Awards for Ethics Finalists, visit torchawards.bbbcommunity.org. 

About Action Property Management

Founded in 1984, Action Property Management is one of the largest privately owned homeowner association (HOA) management company in the United States. For more than 40 years, Action has partnered with boards of directors to deliver exceptional community management, financial services, consulting, maintenance coordination, developer services, and innovative technology solutions that strengthen communities and simplify association operations.

At Action, our mission is to reimagine what HOA management can be so people love where they live. We believe every community deserves more than routine management. It deserves a trusted partner committed to building lasting relationships, delivering exceptional service, and creating places where residents feel connected to their community.

Our culture is built on four core values: we are a team, we are passionate about excellence, we care about people, and we embrace innovation and creativity. These values guide every decision we make, from fostering open communication and mutual respect to pursuing better solutions, celebrating successes, and continuously improving the way we serve our clients. We believe there is always a better way, and we are committed to setting the standard for excellence in community management.

Today, Action serves hundreds of homeowner associations across California, Texas, and beyond, with a team of over 1,000 professionals who share a passion for helping communities succeed. By combining decades of experience with forward-thinking technology and a people-first approach, Action continues to redefine the HOA experience for boards, residents, developers, and the communities they serve.

About BBB, Pacific Southwest 

Better Business Bureau (BBB) has empowered people to find businesses, brands, and charities they can trust for more than 110 years. In 2024, people turned to BBB.org more than 220 million times for BBB Business Profiles on 5.5 million businesses, and 725,000 times for BBB charity reports on 12,000 local and national charities. The International Association of Better Business Bureaus is the umbrella organization for the local, independent BBBs in the United States, Canada and Mexico. Incorporated locally in 1938, BBB Pacific Southwest, Central & Inland California serves Greater Arizona and Southern, Central and Inland California, providing critical tools to ignite success including mentorship, online products, event and meeting spaces. Our objective expertise educates the community on ethical behavior in the marketplace and how businesses can build trust.

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