How does Action support our Community Manager and our community?
Your Community Manager is backed by more than 1,000 Action team members and a network of specialized support. Regional leadership, in-house accounting, compliance, HR, Community Care and technology teams work alongside the manager, giving your community access to expertise beyond a single point of contact. This 360° Manager Support model gives your manager the resources to focus on the community while providing your board and residents with additional support when they need it.
How will our board track requests, projects and follow-up?
ActionList gives your board a living, real-time view of the work that comes out of every board meeting. Tasks are assigned, tracked and updated through completion, so your board can see what’s been completed, what’s in progress and what still needs attention, without having to chase down updates. It’s part of how we keep boards informed and accountable between meetings.
How does Action provide financial oversight and accountability?
Action combines more than 40 years of HOA financial expertise with an in-house accounting team and established financial processes. AP, AR, monthly financial reporting and annual budgets are managed within Action, giving your board greater visibility and consistency.
What technology and tools will our board and residents have?
Action’s proprietary SnapHOA platform connects financial operations with the day-to-day management of your community in one place. Boards have visibility into financials, reports, work orders, violations, architectural requests, and more, while residents can manage payments, requests, communications and community information from one platform. Because SnapHOA is developed and managed in-house, Action controls the technology, data model and product roadmap.
How will Action guide our community through the transition?
Action has managed hundreds of community transitions, with a process built from more than 40 years of experience. Because Action has grown organically rather than through an acquisition-driven model, our transition experience comes from bringing communities onto Action’s management platform. A dedicated transition process and team coordinate the transfer of records, financial information, systems and community knowledge within 60 days.
