Stories

For those of you who remember the old TV show MacGyver, you’ll recall that the main character had the unique ability to get out of tough situations in creative ways. By applying his in-depth knowledge of physics and mechanics he could find solutions using whatever unconventional materials he found nearby.…

Long before he ever received a paycheck, Francisco Rodriguez was preparing himself for a career in customer service.  As a child, he watched his parents closely and absorbed their work ethic, placing a heavy emphasis on the idea that you can go far by showing up on time and giving…

At Action Property Management, it’s the Community Managers who represent the face of the company to board members and residents. These same managers also recognize that there’s much more to that image than just their presence alone. There’s a whole team of people who work behind the scenes to make…

Excellence doesn’t come easily. It takes discipline, commitment, and hard work. Teddy Heekin, Action Property Management’s General Manager at the 22-story Watermark in San Francisco spent years refining this principle as he groomed himself for the position. Teddy’s pursuit of excellence began at the age of 18 when he was…

The laws aren’t the only things in Brazil that make law school different than the American version. Instead of a three-year graduate program, it follows a five year undergraduate plan. That’s the path that Filipe Santos, Action Property Management’s general manager at The Harrison, took as a young man. Once…

There’s a lot more to Action Property Management than just property management. Like countless companies spread across the globe, Action is made up of people who make or break the business everyday. As Lead Payroll Administrator, Erin Ramsey isn’t on the front lines. Her contributions to the company are never…

“You have a gift.” When a boss says those words to a young employee, they stick. That’s what happened with Marlene Horrocks, Action Property Management’s Senior Staff Recruiter. Early in her professional career, Marlene set out to make a difference in people’s lives through human resources. As she adapted to…

As a child growing up in Michigan, Jessica Koval grew up escaping the cold by vacationing at resorts in Florida. From an early age she recognized that she wanted to spend her life working in the hospitality industry and became very intentional in this pursuit. While still in high school,…