Stories

Though he was only in high school, Anthony Patton had a dream. He was going to become a firefighter. His first step toward achieving that dream was to sign up for the Compton Fire Department’s Explorer program. As an Explorer, he was able to interact with firefighters as he learned…

Kids are expensive. Investing in a private school can be one of the more costly aspects of parenting, but sometimes that investment pays off. For Dave St. George, the benefits of putting his kids through a private high school became apparent shortly after they finished. Just before the Covid Pandemic…

America is big, but when big cities are in your blood, there’s only a handful of places that will satisfy. New York native, Terrence Vogenberger, has lived the city life, and as an experienced property management professional, he knows how to provide top-tier service at ultra-luxury high-rise buildings. Like most…

Most dictionaries sum up the definition of the word "dude" quite succinctly: "a guy." Some might use the definition of "a man." Others might elaborate further, going so far as to suggest that a dude is a man from the city with little knowledge of rural life. Regardless of which…

Stagnant businesses offer stagnant products that are managed by stagnant people. They continue doing the same thing the same old way because their employees aren’t trusted to think outside the box. Action Property Management views its employees from a different perspective. Based on the firm belief that each employee is…

The idea of using a boiler to heat a home or building is a somewhat foreign concept to most suburban Californians. That’s not the case everywhere, however. Growing up in the harsh winters of Chicago, Illinois gave Bob Burns plenty of opportunities to appreciate the radiant heat that boilers provide.…

Action Property Management has developed a reputation as a leader within the property management industry, largely due to its unwavering commitment to recruiting and retaining top talent at every level. The secret for Action in recent years has been measuring every hiring decision against a set of essential values. Eve…

Built as one of the tallest and most luxurious residential high-rise buildings in the country, Millennium Tower in San Francisco has gained fame for something far less flattering. The 58-story building is the site of one of the most expensive construction retrofits in history. As with other San Francisco high-rise…

It was December of 2014 and winter was hitting hard in Chicago. To escape the harsh conditions, Kate Drobny packed her suitcase and boarded a plane bound for Costa Rica. Upon arrival things were different. The snow and freezing conditions of the Windy City became nothing more than a distant…

The heart of excellent property management boils down to one simple idea — provide excellent service. When Foxy Hudson, senior community manager at Action Property Management, looks at her job, she sees exactly that. Each day is an opportunity to show people that she cares.  She sums up her philosophy…