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There’s a big difference between a property manager and a community manager. A property manager manages real estate. A community manager meets the needs of people. Brinna Kerrick, Action Property Management’s general manager at Cottonwood Canyon Hills in Lake Elsinore, excels in the art of managing a community. Perhaps that’s…

In March of 2020, the world changed. With the onset of the COVID-19 pandemic, businesses had to quickly learn to adapt to a world that was turned upside down. In hindsight, it’s clear that many of life’s events had already prepared Jabbear Swinton, Action’s general manager at Savina in San…

For a trained actor like Scott Sears, memorizing nearly every line from every episode of Seinfeld isn’t a huge accomplishment, but it has brought many moments of joy into his life. As Action Property Management’s director in Inland Empire, Scott uses the same gift to bring happiness to the people…

Talk to Sam Johnson, Action Property Management’s Community Care trainer, for a few minutes, and you will quickly see why he spends his days training new employees on how to provide stellar service. With a naturally charismatic personality and a heart for people, Sam feels right at home in his…

School is important, but education is even more important. While these two facets of life are often so tightly intertwined that they can’t be separated, many people find their most important education occurs not in the classroom, but in the workplace. For Candace Caldana-Walk, Action Property Management’s director in San…

For the most part, the individual managers at Action Property Management focus on somewhat localized issues. They pour their energies into addressing the concerns that affect the residents they serve each day. For Claudia Faison, Action’s general manager at Blue Lagoon in Laguna Beach, a localized perspective is important, but…

You can’t get a degree in HOA management. So what other path could lead someone to this field? For Matt Davidson, executive vice president at Action Property Management, the answer came through a degree in history and English from the University of California Santa Barbara. A liberal arts background may…

If you want to be the best, aim to work with the best. That’s what Kim Nguyen, Vice President - Urban, at Action Property Management did. As a Seattle native, she knew early on in her adult life that she wanted to see more than just the Pacific Northwest. While…